Privacy Policy
Effective Date: August 21, 2024
Social Network Analyzer ("us", "we", or "our") operates the Social Network Analyzer mobile application (the "Service").
This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.
Definitions
Service: The Social Network Analyzer mobile application operated by Social Network Analyzer.
Personal Data: Information about a living individual who can be identified from that data, either directly or in combination with other information.
Usage Data: Automatically collected data generated by your use of the Service or from the Service infrastructure itself.
Cookies: Small files stored on your device to help improve the Service.
Information We Collect
Personal Data
We may collect personally identifiable information such as:
Email address
Device identifiers
Cookies and Usage Data
Usage Data
When accessing the Service on a mobile device, we may automatically collect:
Type of mobile device
Device unique ID
IP address
Operating system
Mobile browser type
App interaction data
Diagnostic and crash data
Use of Data
We use the collected data for the following purposes:
To provide, operate, and maintain the Service
To notify you about changes to the Service
To enable you to participate in interactive features
To provide customer support
To analyze and improve the Service
To detect, prevent, and address technical issues
To monitor app usage and performance
In-App Purchases and Subscriptions
The Service offers optional auto-renewable subscriptions. All payments are processed through your Apple App Store account. We do not store or process your payment information directly. Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing cycle. You can manage or cancel your subscription via your Apple ID account settings.
User Data Deletion
You may request deletion of your personal data at any time. Please email us at support@appstellix.com with the subject line "Data Deletion". Upon verification of your identity, we will delete your personal data from our records and associated third-party services, unless retention is required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to track activity and store certain information. You can choose to refuse all cookies or indicate when a cookie is being sent.
Types of cookies used:
Session Cookies – for operating the Service
Preference Cookies – to remember your settings
Security Cookies – for security purposes
Third-Party Services
We use third-party services, such as Meta APIs (e.g., Instagram Graph API, Facebook Login), to enable features of our Service. These services may collect and process data according to their own privacy policies.
We may also use analytics tools to better understand usage patterns and improve performance.
Third-party services we work with include:
Meta Platforms, Inc. (Facebook & Instagram APIs) – https://www.facebook.com/privacy/policy
Transfer of Data
Your data may be transferred to and maintained on servers located outside your country or jurisdiction where data protection laws may differ. By using the Service and submitting information, you consent to that transfer.
We take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with legal obligations
Protect and defend the rights or property of Social Network Analyzer
Prevent or investigate possible wrongdoing
Protect the safety of users or the public
Defend against legal liability
Security of Data
We take data security seriously and use commercially acceptable means to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites. We encourage you to review the privacy policies of every site you visit.
Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect data from children. If we learn we have collected data from a child without parental consent, we will take steps to delete it.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page, updating the "Effective Date" above, and, if necessary, informing you via email or in-app notification.
We encourage you to review this Privacy Policy regularly for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@appstellix.com